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Shipping
The following information must be considered an integral part of General Terms and Conditions of Sale, which can be seen in full version here.
Shipping costs
Destionations | Rate |
Italy | Free |
| Europe | Free |
| Worldwide | 40€ for orders below 299€ / free for orders above 299€ |
The Seller shall dispatch the Products once the order has been confirmed and payment for the same has been successfully made. In the communication of Order Confirmation the Customer will receive an order number to follow all the steps of the shipment, also through their Account. The Products will be delivered by the Courier to the shipping address indicated by the Customer at the time of filling out the Purchase Proposal.
The Seller will make the delivery without undue delay, within the time provided by law, making every reasonable commercial effort. The deadline indicated at the time of the order cannot in any case be considered essential in relation to the delivery of any product. Without prejudice to any other rights recognised by these General Terms and Conditions and by the applicable Laws, the Customer shall have the right to cancel the order and receive a refund of the price paid if the Seller, due to their own negligence, is unable to deliver the Product within the term provided by Law. In case of non-delivery of the Product, for reasons attributable to the Customer, it will be returned to the Seller who will charge the Customer the costs incurred for storage and shipping. Lyria shall have the right to terminate the contract, withholding the sums by way of further costs incurred. In general, the Seller shall not be liable in any way for non-deliveries due to Customer's omissions, including non-payment of taxes, duties and customs tariffs applicable in the country of destination, which shall be borne exclusively by the Customer. The Seller discharges its obligation to deliver the Products at the time when the availability of the Products is transferred to the Customer, who at the same time also bears the risk of loss or damage.
Prices, shipping costs, taxes and duties
Prices, shipping costs, taxes and duties The prices of all the Products on sale are indicated in Euros and include Italian taxes and duties. Before placing the order, the Customer may choose between several types of shipment, the price of which will be commensurate with the delivery time and expressly indicated in the choice phase. The costs associated with specific existing taxes or duties in the country of destination, or for customs duties and tariffs, cannot be quantified in advance by the Seller and remain therefore expressly on charge of the Customer, who is obliged to bear them in order to receive the Product purchased. The Seller cannot be held responsible in any way for non-delivery of the Product due to Customer's intention not to pay duties and tariffs imposed by the customs authorities of the Product's destination country. Similarly, the Customer is responsible for any taxes, shipping taxes, duties and customs fees that may be applied to shipments made to return the purchased Product to the Seller, according to the right of withdrawal or contractual termination.